At ShomerDNS, we collect as little data from our users as necessary to provide the DNS service. We place a high value on the faith and trust of our users, and we do not sell, rent, or trade any aspect of our user's data.
Just like any website you visit, when you visit ShomerDNS.com, we collect your IP address, browser details, and the time of your visit.
We have a "contact form" link that takes you to a form at https://shomerdns.com/contact.html. When users fill in the form and click "send," an email is sent to us with the user's message, name, and email address.
If you are using our DNS servers on your device, we receive DNS queries from your device. A DNS query is simply the domain you are trying to visit, and our server responds with the IP address of that domain.
For example, if you set our DNS servers on your device and opened https://www.news.com.au on your browser, our server receives a request that you are trying to visit news.com.au, and it replies with the IP address of news.com.au.
Along with the DNS query, we also receive the time of your visit and your public IP address. Your public IP address is essentially an identifier for your device/router on the internet. Our DNS servers need your public IP address to respond to your device's DNS queries.
We do not receive the complete web address (e.g., a specific page or path) or any other data from your device. We would only know that you are visiting the domain news.com.au, but we would not know if you are visiting the sports section or any specific page of that domain.
Our DNS servers only receive domain names, the time of visit, and your public IP address. We do not track or collect any other personal data.
The main goal of ShomerDNS is to block inappropriate or unwanted content. When our servers receive DNS queries from your device, they determine whether the domain you're trying to visit should be blocked. If not, the query is forwarded to the authoritative DNS servers.
We store the IP addresses of our users in order to implement rate limiting and block excessive requests. This is crucial for protecting against DNS Amplification DDoS attacks.
We use upstream servers to process DNS queries. When we receive DNS queries from your device, we process them ourselves first and then forward them. Your IP address and personal data are not sent to upstream servers, and to any upstream server, it appears as though the DNS query is coming from our own server.
Our servers and software are regularly checked for security updates. As soon as a new security patch is released, we do our best to implement it as quickly as possible.
Our website is protected with HTTPS (Secure SSL), ensuring that your activity on the site is encrypted.
If you are using our DNS servers, the information about your DNS queries is only used internally for the purposes of providing our DNS service.
We do not share your data with any other organization unless required by law. If we receive a query from a law enforcement agency related to a legal matter, we will share the information as required by law.
This privacy policy was last reviewed on 23/07/2025.
Have questions, feedback, or require help? We’d love to hear from you.
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